Privacy Policy

At Sivlix ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit sivlix.com (the "Site"), purchase our products, or otherwise interact with us.

By using our Site and services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, improve, and personalize your shopping experience.

Personal Information Information you voluntarily provide when you:

• Create an account
• Place an order
• Contact customer support
• Subscribe to newsletters or marketing communications

Technical & Usage Information When you visit our Site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the Site

This information helps us improve website performance, security, and overall customer experience.

2. How We Use Your Information

We may use collected information for the following purposes:

• Process and fulfill product orders
• Arrange shipping and delivery services
• Communicate regarding orders and customer support requests
• Improve our products, services, and website performance
• Send promotional communications when customers choose to receive them
• Prevent fraud and protect website security
• Comply with applicable legal requirements

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on sivlix.com.

Cookies may help us:

• Remember customer preferences
• Maintain shopping cart information
• Analyze website usage
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

4. Data Sharing and Disclosure

We may share personal information with trusted third parties when necessary.

Service Providers We may work with service providers that assist with:

• Payment processing
• Order fulfillment
• Shipping services
• Email communication
• Website analytics

Advertising and Analytics Partners We may work with third‑party advertising and analytics providers to understand website usage, measure advertising performance, and improve our marketing activities.

These third parties may collect information through cookies, pixels, SDKs, or similar technologies according to their own privacy policies.

For information about how AppLovin processes data and protects user privacy, please review AppLovin's Privacy Policy: https://legal.applovin.com/privacy

Legal and Safety Reasons We may disclose information when required by law or when necessary to protect our rights, property, customers, or website security.

We do not sell personal information for unrelated third‑party marketing purposes.

5. Your Privacy Choices

You may have rights regarding your personal information, including:

• Accessing or updating your information
• Requesting deletion of personal data where applicable
• Managing marketing communication preferences
• Requesting information about data usage

To exercise your privacy rights, please contact us:

Email: service@sivlix.com

Customer Service: +852 47485725

6. Children's Privacy

Our Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us and we will take appropriate steps.

7. Security Measures

We use reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, disclosure, or loss.

However, no online transmission method can guarantee complete security.

8. International Users

Customers accessing our Site from different regions understand that personal information may be processed and stored through service providers involved in website operation, payment processing, advertising services, and order fulfillment.

We handle personal information according to applicable privacy requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website features, or legal requirements change.

The updated version will be posted on this page, and customers are encouraged to review this policy periodically.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal information:

Website Operator: HAIYING TECHNOLOGY LIMITED

Email: service@sivlix.com

Customer Service: +852 47485827  

Registered Address: ROOM C05, FLAT A, 2/F, TONTEX INDUSTRIAL BUILDING, 2‑4 SHEUNG HEI STREET, SAN PO KONG, HK

Business License Entity: HAIYING TECHNOLOGY LIMITED